Dallas' crisis and street outreach teams made 1,857 specialized behavioral-health responses in October, according to a one-page monthly report the city's Emergency Management and Crisis Response department will bring to a City Council committee on Tuesday, Nov. 17.
The report is listed on the Housing and Homelessness Solutions Committee agenda as the October Dallas Street Response outcomes report, with department director Kevin Oden presenting. The committee meets at 8 a.m. in the council chambers at City Hall and by video. All figures below are the department's own.
Crisis calls
Of 1,437 behavioral-health calls in October, 1,014, or 70.6%, received services from RIGHT Care. The report puts that above the 59.8% rate for 2026 so far. The MEDIC program responded to 694 calls, and staff handled 149 crisis intervention case referrals. Calls coded as mental-health calls were down 2.4% from a year earlier, the report says.
Encampments
Dallas Street Response, which works on homeless encampments, addressed 77% of encampments within five days of assessment, measured against a 21-day service standard, and resolved 48 encampment-related conditions during the month. According to the report, 89% of cleared locations drew no new encampment request in the following 30 days, and verified encampment reports were down 27% compared with the same time last year.
The report does not explain how a report is verified.
