80% of diners prefer human service as fast-food chains rethink automation
Major fast-food brands are adding human interaction to ordering and customer service after years of expanding kiosks and artificial intelligence.
Local Business
Openings, expansions, and the people behind Dallas-area business.

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Major fast-food brands are adding human interaction to ordering and customer service after years of expanding kiosks and artificial intelligence.
Public records show 34 new sales tax permits and 5 alcohol license applications for Dallas businesses in the week of Sep. 7. Here is the full list.
Southwest Airlines has started building its inaugural airport lounge network in partnership with Chase, with four locations breaking ground and a projected opening in late 2027.
Public records show 37 new sales tax permits and 9 alcohol license applications for Dallas businesses in the week of Aug. 31. Here is the full list.
The Lance Lambert House Price Tracker puts Dallas-Fort Worth-Arlington down 9.2% from its 2022 high and 2.2% lower than a year ago, while still 36.9% above March 2020.
Uttam Tambar, Ph.D., received a $30,000 grant to explore using protein binding pockets to assemble new drug molecules.
Architects outline the $1.27 billion replacement facility's focus on urban integration, donor-named landscaping, and patient-centered tower layouts.
Tesla, Waymo, Amazon's Zoox and an Uber partnership are all running or testing autonomous vehicles in Dallas, on openly different technical bets about what a driverless car needs to see.
Southwest Airlines is aiming to open a new passenger lounge at Nashville International Airport in the summer of 2027.
Six Flags Entertainment Corporation will move its headquarters from North Carolina back to Arlington, the company said Tuesday, reversing a relocation that followed its $8 billion merger with Cedar Fair.
H-E-B has become the exclusive grocery and pharmacy partner of the Dallas Cowboys in a multi-year deal, even though the San Antonio chain has yet to open a traditional store inside the city of Dallas.
Sound Shore Management identified Southwest Airlines as a key contributor to its fund's performance in the second quarter of 2026, citing management's efforts to improve profitability through service adjustments.
A Texas Business Court judge rejected Texas Instruments' attempt to prevent a former vice president from joining GlobalFoundries.
Southwest Airlines stock climbed on Monday despite a police investigation into the death of a flight attendant in Waikīkī, with analysts citing fuel costs rather than the incident for recent rating changes.
Public records show 18 new sales tax permits and 5 alcohol license applications for Dallas businesses in the week of Aug. 24. Here is the full list.
Wayne Young has joined UT Southwestern as the new leader of the Texas Behavioral Health Center, bringing three decades of experience in behavioral health administration.
Collin and Tarrant counties now host overlapping kids attractions — Universal Kids, KidZania, Peppa Pig, Malibu Jack's, and a Plano touring immersive — competing for the same regional weekends.
Public records show 22 new sales tax permits and 1 alcohol license application for Dallas businesses in the week of Aug. 17. Here is the full list.
A 72-year-old Dallas resident experienced immediate relief from severe Parkinson's tremors following a newly approved ultrasound procedure at UT Southwestern Medical Center.
Talex Concepts LLC has a pending TABC alcohol license application dated August 18, 2026, for a location at 2723 Elm St in Dallas.

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